The AA Garage Promise
Fast Lane Motors are an AA Certified Garage. Becoming an AA® Certified Garage means we adhere to the Garage Promise and provide high standards of transparency, quality and confidence. Visit garageguide.theaa.com to find out more about AA Certification and the AA Garage Guide.
Customer transparency:
- To check over your car for any safety issues
- To always consult with you prior to undertaking any additional work that is identified
- To provide you with transparent quoting and billing for all work
- To provide you with a digital service record of the work carried out
Quality of work:
- To use professional equipment to diagnose faults on your car
- Professionally trained technicians will carry out the maintenance and repair work
- Use original Manufacturer parts or parts of an equivalent high quality, and retain any parts we have removed for your inspection
- Guarantee all work for 12 months and protect any warranty on the car
Customer confidence:
- To be inspected by us to ensure compliance with our high standards and this Promise
- To offer Alternative Dispute Resolution in the unlikely event you have any issues that need resolving
